Blickwinkel

Within the scope of the project meeting in Vienna in autumn 2006 we had the pleasure to hear the interesting and sometimes funny statements of Mr. Diether Zenker M.Ed.
He presented one of the Viennese models of additional measures for handling - or better avoiding - problems with aggression at school.
This model is called "Blickwinkel" which means "point of view".

"Blickwinkel"1) - Viennese model of a coaching programme for teachers on the basis of system internal collegial advice
> "Blickwinkel" Homepage

Teaching and educating - as educational implicitness - mainly happen in the activity of teachers by verbal and nonverbal interactions with pupils.
The high requirements for teachers result from the fact that on the one hand instruction should be structured methodically and didactically in a meaningful way and on the other hand teachers should as well deal esteeming and sympathetically with pupils as they should give an organizational framework with clear behaviour rules. Working in the classroom teachers have to interact permanently on social and emotional as well as on cognitive level with several persons at the same time. In such a complex situation disturbances that affect a successful interaction - and finally classroom work - can not be excluded.

Since September 1999 there exists the option for all colleagues of Viennese compulsory schools to receive collegial feedback by neutral observers on a voluntary and confidential base. Thus teachers and teams have the chance to discover ways to communicate with their pupils in a more efficient and more undisturbed way.

BLICKWINKEL
is meant to be a preventive and practical support to understand structures and communication models in teaching and it is intended to broaden the communicative scope of classroom action for teachers and teams. Organizational, methodical, didactical and communicative stimuli from an outside and unbiased point of view may offer fresh ideas leading to innovations and enhanced quality of teaching.

Colleagues, who want to make an appointment get in touch by telephone or by e-mail.
A member of the BLICKWINKEL - team observes some lessons selected by the colleagues.
Subsequently, approx. one hour continuing confidential discussion takes place, in which together with the colleagues those samples are filtered, which were particularly successful during instruction in any way. They are discussed in detail, in order to make the reason of their success transparent.
In similar way - however with special sensitivity - also those points of teaching are addressed which appear worth to modify. In these cases too it is important to compile the reason for the modifications together with the colleagues because readiness for trying out something new only exists if sufficient information and understanding are available. Finally the most important points of the consulting discussion are put down in a written advice - mainly in the diction of the colleagues.
At the end of the discussion a date for a second observation is arranged, which covers the same lessons and likewise a following discussion.
With the second observation it is intended to give feedback over noticeable modifications in the classroom situation and to discuss possible questions that came up during the realization of the written advice.

Our experience shows that BLICKWINKEL is well accepted by the colleagues - regardless of length of service and qualification. The variety of general observation and feedback up to consultation with special questions and problem definitions is seen as helpful.

BLICKWINKEL
supports colleagues during their introspection and gives an impulse to revise their own teacher's behaviour and find strategies for
   - the extension of the educational competence
   - optimisation of instruction success
   - strengthening of personal resources
   - facilitation of the daily working routine

With BLICKWINKEL we have created within the scope of the Education Board of Vienna an assistance for teachers which is accepted by the colleagues on broad base and cherished as an outstanding support.

Since 1999 about 250 colleagues were preventively supported by BLICKWINKEL. This efficiency bases on spontaneity, privacy and proximity in practice.

BLICKWINKEL:
Dr.phil. Claudia Otratowitz M.Ed.
http://www.blick-winkel.at
blickwinkel@aon.at
+43 664 582 35 31

1) With the name of our project we punned because BLICKWINKEL means "point of view" - and we try to bring another point of view into the classroom.